Privacy Policy

Tk299 Privacy Policy — How We Protect Your Information

The security of your personal data is our top priority at tk299. This Privacy Policy clearly outlines what information we collect, why we collect it, how it is stored, and what rights you have over your data.

Last Updated: January 2026

Our Privacy Commitment at a Glance

The core principles tk299 follows to protect your data

SSL Encryption Protection

All your data and transactions are secured with 256-bit SSL encryption, making it impossible for third parties to read or steal your information.

Data Is Never Sold

Tk299 never sells or commercially transfers your personal data to third parties. Your information is used solely for the purpose of operating our services.

Secure Data Storage

All user data is stored on secured servers. Database security is ensured through regular security audits.

Your Rights Are Protected

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

Cookie Controls

We use only essential and functional cookies. You can manage your cookie preferences at any time through your browser settings.

Opt Out of Marketing

You can opt out of promotional messages or newsletters at any time by simply contacting our support team.

1 Scope & Applicability

This Privacy Policy tk299 Applies to the platform and all its services. By visiting the tk299 website, using the mobile app, or creating an account, you are considered to have accepted this Privacy Policy.

tk299 Believes that user privacy is a fundamental right. We collect your personal information solely to improve our services and enhance your experience — for no other purpose.

This Privacy Policy has been prepared with Bangladeshi users in mind. In the event of an international legal dispute, the English version shall prevail.

2 Information We Collect

tk299 Collects information from you at various stages. Below is a detailed breakdown of what data is collected and under what circumstances:

Type of Data When Collected Purpose
Name & Mobile Number At Registration Account Identity Verification
Date of Birth At Registration Age Verification (18+)
Mobile Banking Number In payment setup Deposits & Withdrawals
Transaction History Automatically Financial Record Retention
IP Address & Device Information At the time of login Security & Fraud Prevention
Betting Activity During Gameplay Service Improvement & Reporting

We never store photocopies of your national ID or full bank account details — only the limited information required for KYC verification is checked, and it is securely deleted afterward.

3 Purpose of Data Use

tk299 Uses the collected information for the following purposes:

  • Account Management: To verify registration, login, and identity confirmation.
  • Financial Transactions: To securely process deposits and withdrawals.
  • Customer Support: To resolve your questions or complaints as quickly as possible.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Bonuses & Promotions: To create offers that are relevant to you.
  • Legal Obligations: To prepare required reports for the licensing authority.
  • Service Improvement: To improve platform performance and enhance the user experience.

Your data is never sold to advertisers or third-party data brokers.

4 Data Storage & Security

tk299 We follow the highest industry standards to protect your data. The key aspects of our security framework are outlined below:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Firewall Protection: Advanced firewall and intrusion detection systems are active on the server.
  • Regular Security Audits: Regular system testing conducted by independent security experts.
  • Limited Access: Only authorized personnel may access specific data.
  • Data Backup: Regular backups to reduce the risk of data loss to zero.

Even after your account is closed, certain information may be retained for a specified period due to legal obligations. Typically, after account closure 5 years financial records are retained.

tk299 servers operate in compliance with international security standards. In the event of a security breach, affected users will be notified within 72 hours.

5 Data Sharing Policy

tk299 Does not share your personal information with third parties as a matter of policy. However, your information may be shared in the following limited circumstances:

  • Payment Processors: To process transactions via bKash, Nagad, and Rocket — only the minimum necessary information.
  • Legal Authorities: Upon a valid court order or lawful request from a government authority.
  • Licensing Authority: Reports required to meet international gaming license conditions.
  • Fraud Prevention Agencies: Limited data shared with industry-wide fraud detection systems.

Whenever data is shared in any of the above cases, we ensure that the receiving party upholds the same standard of data protection. No third party is permitted to resell your information.

6 Cookies & Tracking

tk299 Cookies and similar technologies are used on our website and app. A cookie is a small data file stored in your browser.

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which sections of the site are used most — fully anonymized data.

You can delete or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect some features of the platform.

7 Your Rights

tk299As a - user, you have the following rights regarding your personal data:

Right to Access Your Data
Right to Rectification
Right to Erasure
Right to Object to Processing
Right to Data Portability
Right to Opt Out of Marketing

To exercise any of your rights, please reach out to our support team. We typically Within 30 days respond to all requests.

Upon a deletion request, all personal data beyond legal retention requirements will be permanently removed within 30 days.

8 Children's Privacy

tk299- services are intended exclusively for users aged 18 and above. We do not knowingly collect any information from minors.

If we are notified that a minor has created an account, that account will be immediately closed and all associated data will be deleted. If a parent or guardian suspects their child is using tk299, please contact our support team.

9 Policy Changes

tk299 May update this Privacy Policy at any time. If changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, a message will be sent to your registered mobile number. Continued use of the platform after any update will be considered acceptance of the revised policy.

Visit this page regularly to stay up to date with our latest Privacy Policy.

10 Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:

  • Email: [email protected] (for general inquiries)
  • Live Chat: 24/7 Bangla support available on the platform
  • Response Time: Usually within 24 hours

We take every privacy-related request seriously and do our best to resolve it as promptly as possible. Your trust is our greatest asset.

Your data is safe — join now!

Your privacy is fully protected at tk299. Register with confidence and enjoy the best betting experience in Bangladesh.

বাংলা